Last updated: May 22, 2025
1. Introduction
{{company}} (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, including Anklets, Belly Bars, Belly Chains, Bracelets, Ear Cuffs, Earrings, Necklaces, and Rings. By using our services, you consent to the practices described in this policy.
2. Information We Collect
Personal Information: Name, email address, billing and shipping address, phone number, birthdate (if provided), and payment details (e.g., credit card number or PayPal account).
Account Credentials: Username, password, and other authentication data for registered users.
Transactional Data: Order history, product preferences, return or warranty requests.
Technical Data: IP address, device identifiers, browser type, operating system, and pages viewed.
Usage Data: Clickstream data, session duration, and other analytics collected via cookies and similar tracking technologies.
Marketing Data: Preferences for receiving marketing communications, survey responses, and social media profile information if you connect via social login.
3. How We Use Your Information
Order Processing: To fulfill purchases, process payments, and arrange shipping.
Customer Service: To respond to inquiries, process returns under our 14-day no-questions-asked policy, and resolve issues.
Account Management: To create and maintain your account, including password resets and profile updates.
Marketing & Promotions: To send newsletters, special offers, and targeted ads, subject to your communication preferences.
Product Development: To analyze sales trends and feedback, supporting our R&D for smart jewelry and sustainable practices.
Security & Fraud Prevention: To detect and prevent unauthorized transactions or activities.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and collect analytics about site usage. You may adjust browser settings to refuse cookies, but this may limit certain features or functions of our site.
5. Disclosure of Your Information
We may share your information with:
Service Providers: Shipping carriers (e.g., ShipSwift™), payment processors (e.g., PayPal), email and hosting providers.
Business Partners: Retail partners or designers for collaborative promotions, but only with your consent when required.
Legal Authorities: To comply with lawful requests, court orders, or to protect our rights and the rights of others.
Corporate Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity under the same privacy commitments.
6. International Data Transfers
As a global company serving over 50 markets, your personal data may be transferred to—and processed in—countries outside your own, including Hong Kong and the United States. We implement safeguards such as standard contractual clauses to ensure an adequate level of protection.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, enforce agreements, and support our business operations and innovation initiatives. When no longer needed, data will be deleted or anonymized.
8. Security Measures
We employ industry-standard physical, technical, and administrative safeguards, including SSL encryption, access controls, and regular security audits to protect your data against unauthorized access, alteration, or destruction.
9. Children’s Privacy
Our products and services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware that we have obtained personal information from a child without parental consent, we will delete it promptly.
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or update your personal data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to certain data processing activities.
Withdraw consent at any time for marketing communications.
Port your data to another service provider.
To exercise these rights, please contact us at the address below. We will respond within the timeframe required by applicable law.
11. Changes to This Policy
We may update this Privacy Policy as our business, technology, or legal requirements evolve. We will post the revised date at the top and notify you of material changes via email or on our homepage prior to the effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to:
{{company}}
Attn: Privacy Team
Email: {{email}}
Address: {{address}}
Thank you for trusting {{company}} with your personal information. We are committed to safeguarding your privacy and continually improving our practices.